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Return Policy

If you would like to make a return, PLEASE CONTACT US FIRST for instructions.


We accept returns within 15 days of receipt of your order for items in unopened, unused, original, re-sellable condition, with any associated packaging. Please note that WE DO NOT ACCEPT RETURNS FOR CUT TRIMS OR YARDAGE.


If making a return, please note the following:


-- Original shipping costs are non-refundable.

-- Customer pays for return shipping.

-- Refunds are issued in the form of original payment (minus original shipping).

-- All merchandise must be returned in original condition.

-- All sales are final on trims and cut yardage.


• Please package your return carefully with appropriate packaging and protection. Items must be received in original, re-sellable condition.


• While not required, it is best to send the package with a tracking number so you'll have confirmation that your package has arrived. 


• We also recommend sending the return package insured as we cannot be held responsible for or issue refunds for lost or damaged returns.

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• Items that have been out of our possession past our return window are no longer considered original condition, as we have had no control over their handling or storage.  We do not accept returns for items that are not original quality. 

• We do not "buy back" items that are left over from your project, event or celebration.  Our return window is 15 days from receipt of your order, as shown by the tracking number.

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We do not offer exchanges. If you would like to get something else, please place a new order for the different item/s.