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Ordering & Payment:
Ordering: You can order on-line at vintage-ornaments.com
24 hours a day, 7 days a week. An e-mail notification will be sent
to the email address you provide to confirm the receipt of your order.
All orders must be placed through our secure website.
of Payment: We accept credit card payment by Visa, Mastercard, American
Express and Discover as well as payment by Paypal for on-line orders.
Please note that our credit card processor requires that you provide
your name exactly as it appears on you card as well as the zip code of
your billing address.
State Sales Tax: Sales tax of 7.75% is automatically applied to all orders delivered within the state of California.
Price and Availability: Prices and product availability are subject to change without notice.
cost is calculated based on order weight and destination. You will be
shown shipping rates during checkout before you confirm your order.
Shipping within the USA will ship via USPS First Class or Priority
Mail. Orders destined for locations outside the USA will ship via USPS
First Class International.
Shipping to Multiple Addresses: Orders shipped to multiple addresses are charged the standard shipping charge for each address.
order damaged during shipping? Save the damaged outer carton
and contents, exactly as received. Please notify us by email within one week of
receipt of the damaged merchandise for further instructions. Please
note that we may request photos of the damaged item/s and packaging in
order to facilitate an insurance claim.
E-mail: You can contact us by e-mail 24 hours a day, 7 days a week. One
of our representatives will respond to your inquiry within 24 hours of
receipt of your message, Monday - Friday during normal business hours. Messages received on
Saturdays, Sundays, or holidays will be answered on the following
business day. You can also get in touch with us through the contact
form on this website located at this link: Contact Us
E-mail address: firstname.lastname@example.org
Degrees North ships orders worldwide. Please note that our website displays prices in US$ and collects payment in US$. We accept payment by
Visa, MasterCard, Discover and American Express credit cards and Paypal.
The exchange rate is determined by our credit card processor on the day
your order is charged. Please be aware that your credit card company
may carry service charges for foreign purchases. Please do not send cash
or international money orders.
buyers should be aware of the laws of their own country and should be
prepared to deal with any and all customs-related fees and charges.
Taxes, duties, VAT and any other levies assessed are the
sole responsibility of the buyer.
orders are shipped via United States Postal Service. Tracking to your
country may not be available past package movement within the US. Customs clearance time frames differ by country and can sometimes take 1-3 weeks. Please note that we are not able to influence the speed with which your package is delivered. Once your package is handed off to the delivery company, handling and delivery time is in their control.
If you have any questions, please e-mail us at: email@example.com
If you would like to make a return, PLEASE CONTACT US FIRST for instructions.
accept returns within 15 days of receipt of full priced items in
unopened, unused, original, re-sellable condition, with any associated
packaging. Please note that WE DO NOT ACCEPT RETURNS FOR CUT TRIMS OR
YARDAGE or items purchased with a coupon code or at a discounted price.
If making a return, please note the following:
-- Only full price items are eligible for return. Items purchased with a coupon code or at a discounted price are Final Sale.
-- Original shipping costs are non-refundable.
-- Customer pays for return shipping.
-- Refunds are issued in the form of original payment (minus original shipping).
-- All merchandise must be returned in original condition.
-- All sales are final on trims and cut yardage.
-- All sales are final on discounted items or items purchased with a coupon code.
-- If you received free shipping, the actual shipping cost will be deducted from your refund.
Please package your return carefully with appropriate packaging and
protection. Items must be received in original, re-sellable condition.
While not required, it is best to send the package with a tracking
number so you'll have confirmation that your package has arrived.
We also recommend sending the return package insured as we cannot be
held responsible for or issue refunds for lost or damaged returns.
Items that have been out of our possession past our return window are
no longer considered original condition, as we have had no control over
their handling or storage. We do not accept returns for items that are
not original quality.
We do not "buy back" items that are left over from your project, event
or celebration. Our return window is 15 days from receipt of your
order, as shown by the tracking number.
You will be refunded the original purchase price of the item(s) and any
applicable taxes less shipping. Original shipping costs are
not refundable. The buyer is also responsible for return shipping
except in cases where we have made an error (i.e., sent you the wrong
• Refunds may take up to 14 business days after we've received the return.
Please note that a 20% restocking fee may be incurred on some returns at our discretion.
We do not offer exchanges. If you would like to get something else, please place a new order for the different item/s.
note that we make every effort to photograph and describe
items accurately. Because each computer screen displays
colors slightly differently, we can't be responsible for variations in
your monitor color or how your computer displays items. If
color matching is an issue, please contact us before ordering.
use antique and vintage elements to achieve a vintage look, so natural
age, patina, and wear are normal. We also use elements designed to
develop natural age and patina over time.
Hazards to Small Children:
Please be advised that ornaments and decorations sold through this website are NOT intended for small children. Vintage-ornaments.com
sells items that are made of glass and small pieces. These, among
several other materials, can be potentially hazardous to small
children. Children under the age of 13 should be supervised whenever
handling 32 Degrees North products.
Privacy & Security:
32 Degrees North privacy is of the utmost importance. We have
procedures to ensure that your personal information is handled in a
safe, secure and responsible manner. Any personal information offered to
vintage-ornaments.com will not be sold, shared or rented to any third party/ies.
You can visit vintage-ornaments.com
and browse throughout our site without disclosing any of your personal
data. We use the personally identifiable information which you provide
to us solely for the purpose of processing orders, responding to
inquiries and requests, and communicating order updates with you.
We never see your full credit card number and are not able to add items to your order. If you'd like to get additional items, please place a new order.
e-mail address is kept strictly confidential and is used solely to
inform you of the status of your order, in response to an inquiry, or
for communications regarding our items.
The policies defined in this
statement apply to the services and information exchanged in association
with 32 Degrees North (domain: www.vintage-ornaments.com).
By purchasing merchandise through this website you agree to be bound by
all of the terms and conditions described in the above statements. This
policy is part of and subject to the 32 Degrees North Terms of Sale.